Rush Order
- The average production time for any item typically ranges from 2-3 weeks, depending on the complexity and our current workload. However, with the purchase of a Rush Order, your order receives priority treatment, and we endeavour to complete the item within 1-2 weeks. Please note that an additional fee of $50 USD is charged for this service.
- However, it's important to note that purchasing this service does not decrease the delivery time. For expedited delivery, the Express shipping service must be purchased separately.
- Before opting for this service, please ensure to contact us to verify if we can meet your timeline. We prioritize transparency and would never accept a rush order unless we are confident about fulfilling it on time.
If you need your ORBION jewelry completed sooner, we offer an optional Rush Order Service for select pieces to shorten the production timeline.
Rush Production Timeline
- Typical rush production timeframe: 1–2 weeks
- This timeline refers to production only
- Shipping time is not included and must be added separately
Before Purchasing a Rush Upgrade
- Please contact us before purchasing the Rush Order upgrade
- Rush availability depends on:
- Design complexity
- Diamond type
- Our current production queue
- We will confirm whether your item qualifies and provide an accurate estimate
Items Eligible for Rush Orders
Rush service can typically be offered for:
- Most Moissanite jewelry pieces
- Select Lab-Grown Diamonds that are:
- Standard/regular cuts
- Commonly available shapes
- Fancy-color lab diamonds that can be sourced quickly
Items NOT Eligible for Rush Orders
Rush service is not available for:
Custom-Cut Lab Diamonds
These require significantly more time as they are crafted with advanced precision and custom specifications.
Custom cuts include:
- Our specially optimized Old Cut Diamonds, including:
- Old Mine Cuts
- Old European Cuts
- Custom Brilliant Cuts optimized for:
- Superior light performance
- Exceptional scintillation
- Increased brightness
- Minimizing or eliminating bow-tie effects often seen in commercially cut diamonds
Timeframe for Custom Cuts:
- Custom-cut production typically takes 3–4 weeks
- This is around 3–4 times longer than standard commercial lab-grown diamond cutting
Important Notes
- Rush production accelerates manufacturing, not shipping
- Express shipping can be added separately
- Rush availability may change based on production capacity and sourcing timelines
- We will always confirm feasibility before accepting any rush order upgrade